Xu60's Commitment to Responsible Gaming
Xu60 is more than just an entertainment platform — we're a gaming partner that genuinely cares about every user's well-being. We believe that betting and online gaming should always remain a fun form of entertainment, not a source of stress or problems in everyday life.
For this reason, xu60 has integrated responsible gaming principles into every aspect of our platform — from interface design to the self-control tools available to every registered user. We also fully support efforts to raise awareness of problem gambling risks among users in Malaysia.
Please note that xu60 is an exclusive platform for adults aged 18 and above only. No exceptions are made, and all registrations require valid age verification.
Recognising the Signs of Risky Behaviour
Awareness is the first step. Below are some warning signs to watch for in yourself or someone you care about. If you identify two or more of these signs, it may be time to take steps to regain control:
You frequently extend your gaming sessions even after intending to stop at a set time.
Money spent on gambling exceeds your set budget or starts affecting your basic daily needs.
Continuing to play in hopes of recovering money already lost — a pattern that can make things worse.
Family, work, or social relationships are starting to suffer because too much time is being spent on gaming.
Feeling restless, anxious, or stressed when unable to play, or having your mood depend on the outcome of a game.
Feeling the need to hide your gaming habits from family members or close friends.
Set Time and Budget Limits Before You Play
The most effective advice for playing safely is straightforward: set your limits before starting a gaming session, not once you're already in the middle of a session.
Time limit: Decide how long you want to play per session — for example, no more than one hour. Set a reminder or use the time limit feature available in your xu60 account. When the time is up, honour your original decision and stop.
Budget limit: Decide on a maximum amount in MYR (RM) that you're willing to spend within a set period — whether daily, weekly, or monthly. Treat it like any other entertainment expense, the same way you would a movie ticket or a dinner out. Once you hit that limit, call it a day.
Never:
- Playing with money needed for essentials such as rent, food, or bills.
- Borrowing money to fund your gaming.
- Viewing gaming as a way to solve financial problems.
Xu60 encourages all its users to view the platform purely as entertainment — not as an investment or a source of income.
xu60 Self-Control Tools
- Daily/weekly deposit limit
- Play time reminder
- Temporary account suspension option
- Self-exclusion on request
- 24-hour customer support
Available Self-Control Tools
Xu60 offers several self-control tools that users can activate at any time through their account settings or by contacting our support team:
Set a maximum deposit amount over a daily, weekly, or monthly period. This limit takes effect immediately and can be reduced at any time. Any increase to the limit requires a waiting period before taking effect, ensuring decisions are made with care.
If you feel the need to take a break from the platform, you can activate a temporary cool-off period. During this time, your account will not be accessible for any gaming activity, giving you the space to reassess your playing habits.
For those who need a more serious measure, the self-exclusion option allows an account to be closed for an extended period. Users who choose this option will not be able to re-register or access the platform for the duration of the selected exclusion period.
To activate any of the self-control tools above, please contact the xu60 support team at [email protected]. We will assist you promptly and without any unnecessary questions.
Minor Protection
The safety of children and young people is an absolute priority for xu60. Our platform is strictly restricted to individuals aged 18 and above. We implement an age verification process during registration and reserve the right to request identification documents at any time to confirm user eligibility.
For parents and guardians who share devices with their children, we recommend the following steps:
- Do not save xu60 login details on devices that are accessible to children.
- Use a strong and unique password for your xu60 account.
- Enable parental controls on devices shared with children.
- Log out after every gaming session, especially when using a shared device.
If you suspect any account is being used by a minor, please contact the xu60 team immediately so that appropriate action can be taken.
Life Balance & Professional Help
Playing at xu60 should be a small part of a balanced life — not the main focus. We encourage all users to ensure that gaming does not replace quality time with family, friends, or other meaningful hobbies.
A few tips to help you maintain a healthy balance:
- Set specific days or times for playing, and stick to that schedule.
- Make sure other activities such as sports, reading, or spending time with family remain a priority.
- Do not play when you are emotionally unstable, stressed, or under the influence of alcohol.
- Talk openly with someone you trust about your gambling habits.
If you or someone you know needs professional help with a gambling problem, we encourage you to reach out to the relevant organisations in Malaysia. Seeking help is a sign of strength, not weakness. xu60 fully supports the recovery journey of anyone who needs outside support.
For any enquiries or assistance related to responsible gaming on the xu60 platform, contact us at [email protected] or visit the FAQ us.
Related Links
Play Smart, Live Balanced
Xu60 is here with you — not just for entertainment, but to ensure your gaming experience stays positive and in control. Have a question? Contact us or check the FAQ page.